Privacy Policy

Wayne Electric and Alarms (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services, including how we handle phone numbers for SMS communications.

1. Information We Collect

We may collect personal information from you when you:

• Visit our website
• Fill out forms or request a quote
• Contact us via phone or email
• Sign up for SMS notifications

The types of personal information we collect include:

• Name
• Email address
• Phone number (including for SMS communications)
• Mailing address
• Any other information you provide when interacting with us

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and improve our products and services
• To respond to your inquiries and requests
• To send you important updates and information about your services
• To communicate with you regarding appointments, installations, and maintenance
• To send marketing communications (only if you have opted in)

3. How We Handle Phone Numbers for SMS Communications

By providing your phone number, you consent to receive SMS communications from Wayne Electric and Alarms for the following purposes:

• Appointment confirmations or reminders
• Service updates or scheduling
• Emergency alerts or system notifications
• Promotional messages or special offers (only if you have opted in)

You can opt-out of receiving SMS communications at any time by replying “STOP” to any message or by contacting us directly. We will not share or sell your phone number with third parties for marketing purposes.

4. How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. This includes:

• Secure storage of personal data
• Encryption of sensitive information
• Regular security updates and monitoring

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, but we take all reasonable precautions to protect it.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Customer relationship management (CRM) systems
• SMS providers (for communication purposes)

These service providers are contractually bound to protect your information and only use it for the purposes of providing services to us.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Opt-out of receiving marketing communications
• Request that we delete your personal data (subject to legal obligations)

To exercise these rights, please contact us at [insert contact email or phone number].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us